Insights and Updates for Providers

December 2024
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Highlights

New content on Point32Health provider website

In support of our ongoing efforts to continually improve and simplify your engagement with us, we’re thrilled to announce that we’ve developed four additional Point32Health provider pages.

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Portal, Phone and fax update for referrals, notifications and authorizations

In recent issues, we announced some updates on reaching us by phone, email, and fax, and are providing the following clarifications and reminders.

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Claims denial process update for Maine

Consistent with new Maine regulation, we will no longer deny claims from network providers for failure to obtain prior authorization.

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Additional Information

Join the Network

Learn more about participating in Harvard Pilgrim’s exceptional provider network

Network information

Our Products

Familiarize yourself with Harvard Pilgrim’s wide range of plans

View Product information

E-Business

Our electronic transaction capabilities make doing business with us quick and efficient

E-tools

COVID-19 Provider Resources

You’ll find the latest provider updates on COVID-19 related policies, coverage, and reimbursement here.

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Provider Training and Events

Learn about upcoming webinars and office manager meetings, watch 3-minute video training sessions, and access training guides and resources. Plus share your feedback to help us create new events and tools geared to your needs.

View training and events

Vendor Prior Authorization Programs

Reference information on our vendor partners who conduct utilization management for certain services.

View Vendor programs