Large Group Plans

We’re proud to offer customized plans that meet all the needs of large groups, whether it’s accommodating multiple locations in New England and beyond, or helping members select the best option for their families. We’ll help you decide what funding arrangement might work best for your circumstances. And our programs support a healthy workplace – with increased engagement among your employees and fun and innovative wellness initiatives.

Support for you and your staff

With Harvard Pilgrim SmartStart we’ll help get your employees up and running even before coverage begins. We’ll also work to make coordinating your employees’ benefits as streamlined and easy as possible. To that end, we offer HPHConnect, our employer login. It’s our way of helping you manage health care administration.

Easily Connect

HPHConnect is an easy-to-use, web-based service that allows you to:

• Add/edit/disenroll members
• Verify new enrollees
• Download a roster
• Order ID cards
• View invoices
• Access employer analytics
• And more

BEST—Our Broker Employer Service Team

Our account satisfaction rate is 97.1%, and that’s thanks in part to our best-in-class Broker Employer Service team.*

*According to data compiled from our 2021 Voice of the Customer surveys

The Broker Employer Service Team provides service/support to brokers and employer groups for:

• Account Implementation
• Questions and requests about enrollment, eligibility, COBRA, EDI, and electronic enrollment
• Support and proactive education on self-service tools, including enrollment and online billing
• Billing, invoices, and premiums
• Plan decision making for prospective members of new business employer groups prior to their effective date