We have the resources to make open enrollment easy for you, and your employees.
Key Open Enrollment timelines
Best practices for Open Enrollment: Submit adds/changes/terms 30 days prior to renewal effective date to ensure:
- Receipt of ID cards prior to effective date
- Accurate invoices
Electronic Enrollment updates – (Existing EDI submitters approved by HPHC, or via our Employer Account online tool) 3 weeks prior to renewal effective date, to receive ID cards prior to the effective date.
Enrollment Forms (add/changes/terms) 30 days prior to renewal effective date, to ensure ID cards are received prior to effective date.
Harvard Pilgrim Employer Account
Tools for managing your Harvard Pilgrim account:
Real-time enrollment transactions
Add, change, or terminate an employees’ coverage
Rosters
Download a roster of employees and dependents
Billing
Reconcile monthly premiums using online billing
ID cards
Order ID cards
Member transactions
Review, verify, and approve employees’ online enrollment transactions
Employer Account tutorial
Begin administering Harvard Pilgrim enrollment & billing online benefits simply, quickly, and accurately. View this Harvard Pilgrim Employer Account step-by-step guide to get started.
We help take the guess work out of choosing a plan
SmartStart
Pre-enrollment support for members includes a call line to our prospective member call center for questions about specific benefits and coverage.