- Requesting a Part D (Pharmacy) Appeal, or Grievance
- Requesting a Part C (Medical) Appeal or Grievance
Filing an Appeal or Complaint
Call: (888) 609-0692, TTY 711
Fax: (617) 509-4232
Mail
Harvard Pilgrim Health Care
Attention: Medicare Advantage Appeals & Grievances
PO BOX 328
Canton, MA 02021
Contacting the Centers for Medicare & Medicaid Services (CMS)
Call: (800) MEDICARE (800-633-4227), TTY (877) 486-2048
Write:
Centers for Medicare & Medicaid Services
7500 Security Boulevard
Baltimore, MD 21244-1850
Visit:
www.medicare.gov
Medicare.gov information on filing a complaint
Medicare.gov information on filing an appeal
For more information about appeals and grievances, see your Evidence of Coverage.
Links on this page may take you away from the Harvard Pilgrim Health Care website.
H6750_24007 Last Update: 1/1/2025