Create your secure member account
View referrals and authorizations, find participating primary care providers and specialists, learn about typical costs for tests and procedures, get quick and easy access to plan details and more.
MyConnect
Call your dedicated Member Advocate team at 866-623-0184 or contact them through the MyConnect App. They can answer questions about medical benefits and claims, help you find care, connect you with Harvard Pilgrim’s Care Team, and much more. Call hours: Monday, Tuesday, Thursday: 8 a.m.-6 p.m.; Wednesday: 10 a.m.-6 p.m.; and Friday: 8 a.m. – 5:30 p.m.
Support for a Healthy Mind
Access a comprehensive network of medical and behavioral health care providers, along with innovative programs and services to support you and your covered dependents.
2025 Plan Options
High Deductible PPO
Plan highlights and employee support
Discounts and Savings
Access to exclusive discounts on health and well-being products and services.
Telehealth options
Access care using your smartphone, tablet or computer.
Reimbursement forms
Your plan offers two reimbursements each year, a Wellness Reimbursement and a Weight Management Reimbursement
More Information
Additional tools and resources to help you understand your benefits
Contact Us
- MyConnect, a Member Advocate service team, is your direct connection with Harvard Pilgrim. Available to you and your family members, whether you have questions about benefits, need help finding care or you’re trying to meet your healthy lifestyle goals. You’ll have one-on-one support, so the focus is always on your needs.
- Learn more
Monday, Tuesday, Thursday: 8 a.m. – 6 p.m.
Wednesday: 10 a.m. – 6 p.m.
Friday: 8 a.m. – 5:30 p.m.
- Use the secure chat messaging feature through the MyConnect app
- Send a secure message through your Harvard Pilgrim online member account at harvardpilgrim.org
- Call 866-623-0184