Welcome, Exeter Health Resources Employees!
Visit our dedicated page to help you learn about the BILH medical plans, search for a network provider, find out about all the healthy perks that come along with your plan. You’ll also learn more about setting up your secure online Harvard Pilgrim account in the coming weeks.
Resources to support you all year long
BILH Living Well
Get moving and reduce stress with this customized well-being program. Accumulate points for completing fun challenges and webinars, then get rewarded! Plus, learn about $150 wellness reimbursement, discounts and other extras to help you stay healthy.
Support for a healthy mind
We could all use some extra support. That’s why BILH is committed to providing a wide range of behavioral health tools and programs for you and your covered dependents.
MyConnect
Call your dedicated Member Advocate team at 866-623-0194. They can answer questions about medical benefits and claims, help you find care, connect you with Harvard Pilgrim’s Care Team, and much more. Hours are: Monday, Tuesday, Thursday: 8 a.m.-6 p.m.; Wednesday: 10 a.m.-6 p.m.; and Friday: 8 a.m. – 5:30 p.m.
Learn about the 2024 medical plans
Important update about receiving care in Connecticut in 2024
Domestic & Community HMO
HMO Plus
HMO Plus Out of Area
Out-of-area coverage for dependents
(for HMO plan members)
More help finding a provider
View the 2024 BILH Hospital Tiering List
Find a Tier 1 physical, occupational and speech therapy provider
Additional medical plan information
If you are eligible to participate in a PPO plan in 2024, click the link above to see your plan design. Please refer to your benefit materials for more details on eligibility.
* Not all employer-sponsored plans offer Harvard Pilgrim prescription drug benefits. Please contact Member Services or your Human Resources department to find out more about your coverage.