Let us help take care of you
The demands of work, family and the world around us can definitely take a toll, especially during these challenging times. That’s why Harvard Pilgrim offers innovative behavioral health services for BILH employees and their families. Best of all, these programs are available at no extra cost!
Experiencing a crisis or emergency? Immediately call 911 or to go the nearest emergency facility.
Explore Harvard Pilgrim’s behavioral health services
Harvard Pilgrim’s enhanced behavioral health services focus on ‘whole person care,’ such as digital self-service tools, easy access to virtual therapy, and treatments for conditions like depression, anxiety, autism and substance use.
Resources to help you get started
Search the provider directory
No matter which BILH medical plan you’re enrolled in, you can access our large and growing network of experienced, credentialed behavioral health providers.
Personalized guidance from Harvard Pilgrim
If you have complex concerns, your Member Advocate team can connect you to a specially trained Behavioral Health Service Navigator to help you find the care that’s right for you and your family, assist with getting timely appointments, and more. Call 866-623-0194 or click the link below.
KGA Employee Assistance Program
In addition to services available through Harvard Pilgrim, Beth Israel Lahey Health also offers the KGA Employee Assistance Program. Call (855) 760-2454 24/7 for confidential consultations, counseling and referrals at no cost to you and your adult family members.
Virtual therapy and digital tools
Explore our virtual visit options and digital tools to find out which one may be right for you. Individual providers in in BILH’s provider networks may offer virtual visits, as well.
AbleTo
Connect with licensed therapist, who will guide you through a customized 8-week program proven by to help reduce depression, stress and anxiety. Or, try Self Care, a digital program from AbleTo that offers tools and strategies to enhance your daily well-being, from self-care activities and coping mechanisms to meditation tools.
Doctor On Demand
From talk therapy to medication management, Doctor On demand licensed providers are here to support you with concerns such as anxiety, depression, grief, family issues, trauma, or PTSD.
Valera Health
Complete virtual behavioral health services for children, adolescents and adults, with one-stop access to therapy and medication management, and a dedicated health connector to help coordinate your care and support your goals. (Available in Massachusetts only.)
Specialty providers
Access advanced neurological therapies for children with autism spectrum disorder and other developmental differences, as well as high-quality mental health care services for adults, teens and children. (Available in Massachusetts only.)
Cortica
This autism services provider brings diagnosis, medical care, applied behavioral health analysis and other services together under one roof.
Northeast Health Services
Offers outpatient mental health services for adults, children and adolescents. They bring therapists and prescribers together and offer in-person and virtual visits.
Substance use treatment
Take your first step toward recovery with the help of substance use treatment, available through multiple network providers. And, Harvard Pilgrim’s internal addiction recovery care management team offers you support after inpatient treatment. Refer to your plan documents for specific details about coverage and benefits.
Better Life Partners
Better Life Partners integrates primary care and behavioral health care so you can focus on all aspects of recovery .2 Close relationships with local community organizations give you an extra layer of support.
Spectrum Health
Find a range of evidence-based treatment options, including inpatient detoxification, residential treatment, medication for substance use disorders, outpatient counseling and peer recovery support.
Addiction recovery care management team
Harvard Pilgrim’s addiction recovery care management team provides guidance after inpatient treatment, with information and support on personalized recovery plans and treatment programs.
24/7 hotline help
Dial 911 if you are having a life-threatening emergency
988 Suicide & Crisis Lifeline
The 988 Suicide & Crisis Lifeline offers phone, text or chat support if you are having a mental health or substance abuse crisis, or emotional distress.
- Call the 988 Suicide & Crisis Lifeline
- Chat with the 988 Suicide & Crisis Lifeline
SAMHSA’s National Helpline
Get referrals to local treatment facilities, support groups and community-based organizations if you are facing mental health disorders, substance use disorders or both. SAMHSA is the Substance Abuse and Mental Health Services Administration, which is an agency of the U.S. Department of Health and Human Services.
Call 800-662-4357 (TTY: 800-487-4889)
More resources for your mind and body
BILH Living Well
Additional behavioral health resources