Need Assistance?
Speak with a Harvard Pilgrim Member Advocate
A part of the BILH family, you have access to a dedicated Member Advocate team to help you navigate your plan options, understand cost-savings opportunities, help you find care, and much more. Call your dedicated Member Advocate team at 866-623-0194. Hours are: Monday, Tuesday, Thursday: 8 a.m.-6 p.m.; Wednesday: 10 a.m.-6 p.m.; Friday: 8 a.m. – 5:30 p.m.
2025 Medical Plan Information
View the hospital tiers for 2025 BILH plans
Domestic & Community HMO
HMO Plus
Tiered POS
Coverage for out-of-area dependents
(for HMO plan members)