Authorization forms
To release or disclose information among designated individuals
You’ll want to fill out the Member authorization to release PHI form (pdf). This form allows you to authorize Harvard Pilgrim to release/disclose certain protected health information (PHI), according to the terms you specify.
You’ll want to fill out the Confidential Exchange of Information form (pdf). This form allows behavioral health practitioners involved in your care to release health information to other health providers, according to the terms you specify.
You’ll want to fill out the Designation of Representative form. This form allows you to authorize an individual to discuss and make decisions related to your health care and coverage.
*You may need assistance from your provider to complete this form.
In order to verify your dependent’s eligibility as a disabled adult — which includes authorization to obtain protected health information— you’ll need to fill out the Disabled Adult Dependent Verification form (pdf).
*You may need assistance from your provider to complete this form.
To allow Harvard Pilgrim representatives to speak to a parent about the health coverage and care of their dependent (under age 18) when parent is not listed on that minor’s policy, a Statement of Parental Rights form (pdf) will need to be completed.
If you are the Personal Representative (e.g., health care proxy, power of attorney, etc.) of a member, please complete and submit the Personal Representative Cover Form with your legal documentation in order to be documented in Harvard Pilgrim’s system.
Claims forms
Request reimbursement for covered plan expenses
Please fill out the Health Care Reimbursement Claim Form to request reimbursement for out-of-pocket costs that you paid for covered medical, hospital and behavioral health services. Use the Prescription Drug Reimbursement Claim form (pdf) to request reimbursement for out-of-pocket costs that you paid for covered prescription medications.
*You may need assistance from your provider to complete this form.
For HMO, POS and PPO plans, to claim reimbursement for prescription medications covered under your plan that you have paid for out of pocket, you’ll want to complete the Prescription Drug Reimbursement Claim form (pdf).
Please fill out the Health Care Reimbursement Claim Form to request reimbursement for covered medical, hospital and behavioral health services you received from outside your plan’s network.
Note: As of November 1, 2023, there’s now one simple health care reimbursement form for you to use for medical and behavioral health services.
*You may need assistance from your provider to complete this form.
To claim reimbursement for approved complementary and alternative medicine services that you have paid for out of pocket (if your plan includes this reimbursement benefit), you’ll want to fill out the Complementary and Alternative Medicine Reimbursement form.