Billing and Reimbursement

Billing Tips for Commercial Products

Harvard Pilgrim offers guidance, information, and resources to help ensure you receive timely, accurate reimbursement for the services you provide to our members. On this page you’ll find reference materials to guide you and your office staff in coding accurately for services you administer, understanding Harvard Pilgrim payment policies and procedures, submitting claims and appeals, and more.

We recommend electronic billing for the fastest reimbursement because it results in fewer errors, more control over data accuracy, improved cash flow, and lower operating costs — and our web-based transaction service HPHConnect makes that especially simple!