Behavioral health care management

Behavioral health care management

Contact our team for help

Mental health and substance use support

Harvard Pilgrim’s behavioral health care management team is here to support members who are having mental health issues, substance use issues or both. Call 866-750-2068 (TTY: 711) to find out if you or someone you care for is eligible.

Program highlights

Here are some of the ways Harvard Pilgrim’s behavioral health care management team can help support and guide members toward better health and living.

Peer support

Facing mental health and substance use issues can be difficult. Getting connected with a peer recovery specialist — someone who’s shared the experience and understands what you’re going through — can help strengthen your resilience and empower your recovery. 
Harvard Pilgrim members who have worked with peer recovery specialists have:

  • Found therapists to help address grief and depression
  • Joined sobriety support groups in their communities
  • Developed more self-awareness and confidence
  • Taken steps to seek treatment at outpatient mental health centers
  • Learned ways to take better care of themselves and improve self-esteem

Whole-person care

Your mind and body are connected, and your physical health and mental well-being can influence one another. Our licensed clinicians can help if you or your child:

  • Have medical conditions that are affecting your moods, emotions or outlook
  • Struggle with behaviors and emotions that may be impacting your physical health 

Is care management right for you?

Support from our care management team may be right for you if you:

  • Are starting or finishing substance use treatment
  • Need help meeting your goals and managing your conditions
  • Have frequent emergency room visits for behavioral health conditions
  • Need follow-up care after you’ve been in the hospital for mental health or substance use treatment 

Call 866-750-2068 (TTY: 711) to find out if you or someone you care for is eligible.

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