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Access all the forms you need to help guide you on your health care journey with us.

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Authorization forms

To release or disclose information among designated individuals

You’ll want to fill out the Member authorization to release PHI form (pdf). This form allows you to authorize Harvard Pilgrim to release/disclose certain protected health information (PHI), according to the terms you specify.

You’ll want to fill out the Confidential Exchange of Information form (pdf). This form allows behavioral health practitioners involved in your care to release health information to other health providers, according to the terms you specify.  

You’ll want to fill out the Designation of Representative form. This form allows you to authorize an individual to discuss and make decisions related to your health care and coverage.

You may need assistance from your provider to complete this form.

Complete online

Complete the paper form

In order to verify your dependent’s eligibility as a disabled adult — which includes authorization to obtain protected health information— you’ll need to fill out the Disabled Adult Dependent Verification form (pdf).

You may need assistance from your provider to complete this form.

To allow Harvard Pilgrim representatives to speak to a parent about the health coverage and care of their dependent (under age 18) when parent is not listed on that minor’s policy, a Statement of Parental Rights form (pdf) will need to be completed.

If you are the Personal Representative (e.g., health care proxy, power of attorney, etc.) of a member, please complete and submit the Personal Representative Cover Form with your legal documentation in order to be documented in Harvard Pilgrim’s system

Medicare plan forms

Forms for Medicare Advantage and Medicare Supplement Plan members

Access all the Medicare Advantage Stride forms you need — enrollment, reimbursement, prescription drug, billing, representative designation, privacy and more.

Access all the Medicare Supplement Plan forms you need — additional health insurance coverage, accident/injury questionnaire, authorizations, reimbursement, claim, representative designation and more.

Reimbursement program forms

For members whose plans include reimbursement for activities that support healthy lifestyles

Claims forms

Request reimbursement for covered plan expenses

Please fill out the Health Care Reimbursement Claim Form to request reimbursement for out-of-pocket costs that you paid for covered medical, hospital and behavioral health services.  Use the Prescription Drug Reimbursement Claim form (pdf) to request reimbursement for out-of-pocket costs that you paid for covered prescription medications.

You may need assistance from your provider to complete this form.

complete online

Complete the paper form (pdf)

For HMO, POS and PPO plans, to claim reimbursement for prescription medications covered under your plan that you have paid for out of pocket, you’ll want to complete the Prescription Drug Reimbursement Claim form (pdf).

To claim reimbursement for travel expenses that are primarilly for and essential to covered services that are restricted or prohibited in your state of residence as a result of state law, you’ll want to fill out the Travel Benefit Reimbursement form.

Complete the paper form (pdf)

You may be eligible to claim reimbursement for a COVID-19 at-home test that you have paid for out of pocket, check eligibility and find instructions on our COVID-19 testing and coverage page.

LEARN MORE

 

 

Please fill out the Health Care Reimbursement Claim Form to request reimbursement for covered medical, hospital and behavioral health services you received from outside your plan’s network.

Note: As of November 1, 2023, there’s now one simple health care reimbursement form for you to use for medical and behavioral health services.

You may need assistance from your provider to complete this form.

complete online

Complete the paper form (pdf)

To claim reimbursement for your child’s covered dental care received outside the dental network, you’ll want to fill out the Pediatric Dental Claim form (pdf).

To claim reimbursement for approved complementary and alternative medicine services that you have paid for out of pocket (if your plan includes this reimbursement benefit), you’ll want to fill out the Complementary and Alternative Medicine Reimbursement form. 

Complete Online

Complete the paper form (pdf)

Other insurance coverage forms

To coordinate medical or dental benefits for members covered by another health, dental or Medicare insurance plan, you’ll want to complete the Coordination of Benefits questionnaire.

Complete Online

Complete the paper form (pdf)

To ensure that a claim for an injury or illness resulting from an accident, such as a slip and fall, is processed correctly, simply complete the Insurance, Liability and Recovery questionnaire.

Complete Online

Complete the paper form (pdf)

Service request forms

Authorization forms

You’ll want to fill out the Member authorization to release PHI form (pdf). This form allows you to authorize Harvard Pilgrim to release/disclose certain protected health information (PHI), according to the terms you specify.

You’ll want to fill out the Confidential Exchange of Information form (pdf). This form allows behavioral health practitioners involved in your care to release health information to other health providers, according to the terms you specify.  

You’ll want to fill out the Designation of Representative form. This form allows you to authorize an individual to discuss and make decisions related to your health care and coverage.

You may need assistance from your provider to complete this form.

Complete online

Complete the paper form

In order to verify your dependent’s eligibility as a disabled adult — which includes authorization to obtain protected health information— you’ll need to fill out the Disabled Adult Dependent Verification form (pdf).

You may need assistance from your provider to complete this form.

To allow Harvard Pilgrim representatives to speak to a parent about the health coverage and care of their dependent (under age 18) when parent is not listed on that minor’s policy, a Statement of Parental Rights form (pdf) will need to be completed.

If you are the Personal Representative (e.g., health care proxy, power of attorney, etc.) of a member, please complete and submit the Personal Representative Cover Form with your legal documentation in order to be documented in Harvard Pilgrim’s system

Medicare plan forms

Access all the Medicare Advantage Stride forms you need — enrollment, reimbursement, prescription drug, billing, representative designation, privacy and more.

Access all the Medicare Supplement Plan forms you need — additional health insurance coverage, accident/injury questionnaire, authorizations, reimbursement, claim, representative designation and more.

Reimbursement program forms

Claims forms

Please fill out the Health Care Reimbursement Claim Form to request reimbursement for out-of-pocket costs that you paid for covered medical, hospital and behavioral health services.  Use the Prescription Drug Reimbursement Claim form (pdf) to request reimbursement for out-of-pocket costs that you paid for covered prescription medications.

You may need assistance from your provider to complete this form.

complete online

Complete the paper form (pdf)

For HMO, POS and PPO plans, to claim reimbursement for prescription medications covered under your plan that you have paid for out of pocket, you’ll want to complete the Prescription Drug Reimbursement Claim form (pdf).

To claim reimbursement for travel expenses that are primarilly for and essential to covered services that are restricted or prohibited in your state of residence as a result of state law, you’ll want to fill out the Travel Benefit Reimbursement form.

Complete the paper form (pdf)

You may be eligible to claim reimbursement for a COVID-19 at-home test that you have paid for out of pocket, check eligibility and find instructions on our COVID-19 testing and coverage page.

LEARN MORE

 

 

Please fill out the Health Care Reimbursement Claim Form to request reimbursement for covered medical, hospital and behavioral health services you received from outside your plan’s network.

Note: As of November 1, 2023, there’s now one simple health care reimbursement form for you to use for medical and behavioral health services.

You may need assistance from your provider to complete this form.

complete online

Complete the paper form (pdf)

To claim reimbursement for your child’s covered dental care received outside the dental network, you’ll want to fill out the Pediatric Dental Claim form (pdf).

To claim reimbursement for approved complementary and alternative medicine services that you have paid for out of pocket (if your plan includes this reimbursement benefit), you’ll want to fill out the Complementary and Alternative Medicine Reimbursement form. 

Complete Online

Complete the paper form (pdf)

Other insurance coverage forms

To coordinate medical or dental benefits for members covered by another health, dental or Medicare insurance plan, you’ll want to complete the Coordination of Benefits questionnaire.

Complete Online

Complete the paper form (pdf)

To ensure that a claim for an injury or illness resulting from an accident, such as a slip and fall, is processed correctly, simply complete the Insurance, Liability and Recovery questionnaire.

Complete Online

Complete the paper form (pdf)

Service request forms

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