Digital tools

Quick & easy access to your health plan benefits

Secure account and mobile app

Log in to activate your secure account or download the Harvard Pilgrim mobile app1 to access your health plan benefits information.

  • Understand your coverage
  • Check your claims, referrals and authorizations
  • View plan limits, including your out-of-pocket costs
  • Find a doctor, hospital or other provider
  • Select or change your primary care provider (PCP)
  • Estimate your costs
  • Access health and wellness resources
  • View your ID card and upload it to Apple Wallet or Google Pay

Download the mobile app: App Store | Google Play

Log in now

At Harvard Pilgrim, our purpose is to guide and empower healthier lives for everyone. Your secure online account makes it easy to access your personal health information and benefits, understand your coverage, estimate costs and more … all from one convenient location. If you already have an online account, log in today and see what’s new. Don’t have an account yet? Don’t worry. It’s quick and easy to create one! Just visit harvardpilgrim.org/create

Telehealth provided by Doctor On Demand

Access a U.S.-based provider 24/7, by phone or mobile app from anywhere in the U.S.2 for everyday care and confidential therapy. Physicians can also send your prescriptions3 to your local pharmacy when medically necessary. 

Estimate My Cost

Log in to your secure account to find a doctor, estimate your out-of-pocket costs, and get quality care that fits into your budget.

Reduce My Costs

Connect with a nurse at 855-772-8366 to shop for services such as mammograms and MRIs, and earn up to $75 per service when you select high-quality, cost-effective providers.4

Footnote(s)
1

Estimating costs and other features are not available on the mobile app.

2

In case of emergency, please call 9-1-1 or visit the nearest emergency department. Doctor On Demand virtual care services are available to Harvard Pilgrim Commercial members with employer-sponsored coverage. Member cost-sharing may apply. Members should refer to their plan documents for specific details regarding their coverage and benefits.

3

Doctor On Demand physicians do not prescribe Schedule I-IV DEA controlled substances and may elect not to treat or prescribe other medications based on what is clinically appropriate.

4

Your health plan may require a referral and/or prior authorization before you receive services from a cost-effective provider. To ensure the services will be covered, please refer to your plan documents or contact Harvard Pilgrim at 888-333-4742. Reduce My Costs program may not be included in all plans, so ask your employer if your plan includes the program.