Our Care Team

Care management support is available at no cost to eligible Harvard Pilgrim members. Call 866-750-2068  or email requests_for_care_management@point32health.org to see if you are eligible to participate.

Need assistance managing a chronic condition, understanding costs related to health insurance or coordinating access to quality care? Our Care Team of registered nurses, behavioral health specialists (licensed behavioral health specialists), peer support specialists and community health workers can work with you to answer questions and help take the guesswork out of health care.¹

Our integrated care management team takes a whole-person approach to health with a focus on your physical and emotional well-being. Connect with the team by phone, email or secure mobile app and experience compassionate care at your convenience. 
 

Here are just a few of the questions our Care Team can help answer:

• Do I have more treatment options?
• What are my costs if I have this procedure?
• I have multiple health issues. Can you help me coordinate my care?
• What if I can’t afford my medication or medical care?
• Who can help me if I’m feeling overwhelmed and stressed?
• Where can I find out more about what is available to me in the community?
• Can I get support with managing my symptoms of depression and anxiety?
• Can I receive help with reaching my goals of sobriety?